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Have a question, feedback, or partnership enquiry? We'd love to hear from you. Real people, real responses.

< 24hr response time Real humans, not bots Founder-led support
General Support
Questions about your account, bookings, or the platform
Report a Bug
Something broken? We'll fix it fast
Feature Request
Got an idea that would make GigXchange better?
Partnerships
Venue chains, music schools, agencies — let's collaborate
Press & Media
Interviews, features, press kits — happy to chat
Legal
GDPR, terms, privacy — we take compliance seriously
Improvement
Suggestions to make an existing feature better
Other
Anything else — we're all ears

Get in touch with GIGXCHANGE

Support for artists and venues, partnership enquiries, press requests, feedback on new features or bugs to report — pick the right form below and a real person on the UK team will reply within 24 hours.

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Helpful Resources

Find answers faster or learn the platform at your own pace

Help Centre

Search FAQs across bookings, payments, profiles, and getting started.

Quick Start Guides

Step-by-step setup for artists, venues, agents, and promoters.

Blog

Tips on getting gigs, booking bands, pricing, contracts, and industry insights.

Done chatting? Pick your lane

Read up on the role that fits you, or create a free account — no middlemen, no monthly fees.