User guides
How to use GigXchange
Step by step, for every role
20 step-by-step guides and 7 guided walkthroughs for every role and every common scenario — from setting up your profile in 5 minutes to getting paid 5 days after a gig.
Updated 23 October 2026
01 — Find an answer
What do you need to get done?
| Land your first gig | |
| Get paid | |
| Build your EPK | |
| What to charge | |
| Book your first artist | |
| Run a ticketed event | |
| Set your availability | |
| Make a flyer |
02 — Browse the guides
20 guidesStep by step
Show guidesThe complete artist guide
Set up once, then let venues and promoters come to you. Most artists are live and discoverable within 5 minutes.
Who it's for: Solo artists, bands, DJs and performers looking for paid gigs.
| 01 | Create your free profile & EPKSign up as an Artist and spend 5 minutes adding photos, a short bio, your genres and your home city. Your public profile doubles as an electronic press kit you can share anywhere — one link, always up to date. |
| 02 | Set your genres & fee rangePick your genres and set a fee range (for example £150 to £500) so venues filter you in, not out. Not sure what to charge? The free Rate Calculator and the GX Index of real UK fees give you a benchmark in under 2 minutes. |
| 03 | Keep your availability currentMark which dates you are free. Venues searching for a specific night see you first, and you avoid double-bookings across the next 12 months. |
| 04 | Browse & apply to open gigsOpen the Gig Directory, filter by city and date, and apply to any gig that fits. Your application lands with the poster as a booking request — it takes about 1 minute per gig. |
| 05 | Negotiate and agreeMessage the venue or promoter and agree the fee. You can send up to 5 counter-offers, so nobody feels boxed in. Everything stays in one thread. |
| 06 | Sign the contract & take a depositWhen you agree, GigXchange auto-generates a contract for both parties to sign. A deposit is then held securely via Stripe, so you are protected well before the gig. |
| 07 | Play the gig & get paidAfter the show, mark the booking complete. The balance is released to your connected Stripe account 5 days after the gig date. No invoices, no chasing. |
| 08 | Build your reputationLeave a 2-way review and collect ratings and followers. Standout members get a Member Spotlight feature that reaches thousands of venues across 100 UK cities. |
The complete venue guide
Find the right act for any night — post a gig and let artists come to you, or book someone directly in minutes.
Who it's for: Pubs, clubs, bars, restaurants and event spaces that book live music.
| 01 | Create your venue profileSign up as a Venue and add photos, your capacity, location and the kind of acts you book. It takes about 5 minutes and is free. |
| 02 | Post a gigPost a gig with the date, a budget range, set length and the genres you want. It lists publicly in the Gig Directory, which is browsed by artists across 100 UK cities. |
| 03 | Review applications side by sideArtists apply within hours. Compare their profiles, genres, fees and reviews in one place, then shortlist your favourites. |
| 04 | Or book an artist directlyIn a hurry? Skip the gig post entirely — search performers by genre and budget and send a direct booking offer straight from any profile. |
| 05 | Agree terms & auto-generate the contractNegotiate the fee in-thread, then generate a contract both sides sign digitally. No paperwork, no email chains. |
| 06 | Secure it with a Stripe depositA deposit is held securely until the night, so both sides are committed. Funds are protected and released on completion. |
| 07 | Run the night & turn it into an eventOn the day, manage the details and mark the booking complete afterwards. You can also publish the booking as a public event with its own page and a ticket link in 2 minutes. |
The complete agent guide
Run your whole roster from one place — book on behalf of your acts, track every date and keep your commission clean.
Who it's for: Booking agents representing one or more artists.
| 01 | Set up your agency profileCreate an Agent account in 5 minutes and add your agency details so venues and promoters know who they are dealing with. |
| 02 | Build your rosterLink the artists you represent. Each act keeps its own profile, while you manage their bookings from one dashboard. |
| 03 | Book on behalf of your actsSend and respond to booking offers for any artist on your roster. Negotiate fees and set your commission per deal — all tracked automatically. |
| 04 | Manage the calendarSee availability and confirmed dates across the whole roster, so you never offer the same night twice across 12 months of bookings. |
| 05 | Contracts & paymentsEvery confirmed booking gets an auto-generated contract. Deposits and payouts run through Stripe, with funds released 5 days after the gig date. |
The complete promoter guide
Build the whole bill — book the acts and the room, publish a ticketed event, and promote the night from one place.
Who it's for: Promoters putting on shows, club nights and festivals.
| 01 | Create your promoter profileSign up as a Promoter in about 5 minutes and add your details and past events so artists and venues trust the booking. |
| 02 | Post gigs or find talentPost open slots for your night, or search artists and venues directly by genre, city and budget. |
| 03 | Book artists and venuesSend offers to line up the bill and secure the room. Negotiate, agree, sign and take deposits — the same protected flow for every party. |
| 04 | Create & publish a ticketed eventBuild an event, add a ticket link and publish. It instantly gets a public event page and lists in the public directory browsed across 100 UK cities. |
| 05 | Promote the nightShare the event page, generate flyers and push it across social. Everything links back to one page that updates in real time. |
| 06 | Settle up & reviewContracts, deposits and payouts run through Stripe. After the show, leave a 2-way review to build your track record. |
How to book your first artist
From a cold search to a confirmed, paid-up booking — usually done in under 10 minutes of actual work.
Who it's for: Venues and promoters making their first booking.
| 01 | Search for the right actFilter performers by genre, city and budget. Open a profile to see their music, photos, fee range and reviews. |
| 02 | Send a booking offerFrom their profile, send an offer with the date, fee, set length (say 90 minutes) and any requirements. |
| 03 | Negotiate if neededThey can accept or counter. You have up to 5 counters between you to land on a fair fee. |
| 04 | Both sign the contractOn agreement, an auto-generated contract appears for both parties to sign digitally. |
| 05 | Pay the depositSecure the booking with a Stripe deposit held safely until the gig. The status moves to confirmed. |
| 06 | After the gig, the balance releasesMark the booking complete; the balance is released to the artist 5 days after the gig date. Leave a review. |
How to land your first paid gig
A complete first run for artists — from a fresh profile to money in your account.
Who it's for: Artists chasing their first booking on the platform.
| 01 | Finish your profileAdd photos, genres, a fee range and your city. A complete profile in 5 minutes gets far more views. |
| 02 | Open the gig directoryFilter open gigs by city and date. New gigs are posted daily across 100 UK cities. |
| 03 | ApplyHit Apply on gigs that fit. Each application takes about 1 minute and lands directly with the poster. |
| 04 | Agree the termsMessage the poster, agree the fee, and sign the auto-generated contract. |
| 05 | Play & get paidAfter the gig, mark it complete. Your balance is released via Stripe 5 days after the gig date. |
How a booking goes from offer to payout
Every booking moves through the same clear stages, so both sides always know what happens next.
Who it's for: Anyone who wants to understand the full booking lifecycle.
| 01 | Offer sentOne side sends an offer with the date, fee and details. The other can accept or counter. |
| 02 | NegotiationUp to 5 counter-offers let both parties settle on a fair fee without leaving the thread. |
| 03 | Accepted & contractOn agreement, an auto-generated contract is signed by both sides. |
| 04 | Deposit heldA Stripe deposit is held securely. Once paid, the booking is confirmed. |
| 05 | Gig dayOn the date the booking moves to in-progress. Both sides have everything they need in one place. |
| 06 | Completed & releasedAfter the show, both mark it complete and the balance is released to the performer 5 days after the gig date. |
How to run a ticketed event with a public page
Publish an event in 2 minutes and get a public page plus a directory listing — automatically.
Who it's for: Promoters and venues putting a show in front of the public.
| 01 | Start from a booking or from scratchOpen a confirmed booking and hit Publish as Event, or create a brand-new event directly. |
| 02 | Add the detailsSet the title, date, venue and genres. Most of this pre-fills if you started from a booking. |
| 03 | Add a ticket linkDrop in your ticketing URL so fans can buy. Leave it off for a free entry night. |
| 04 | PublishPublishing creates a public event page with its own web address in seconds. |
| 05 | It lists itselfThe event also appears in the public gig directory, seen across 100 UK cities — no extra step. |
| 06 | Share & sellShare the page, generate flyers and promote. The page stays live and updates in real time. |
How to work out what to charge
Stop guessing your fee. Benchmark against real UK data in under 2 minutes, then set it once.
Who it's for: Artists and agents pricing a gig.
| 01 | Open the rate calculatorUse the free Rate Calculator and enter your act type, location and duration in minutes. |
| 02 | See a benchmarkYou get a realistic fee range for that kind of booking — often anywhere from £150 to £800. |
| 03 | Cross-check the GX IndexThe GX Index tracks thousands of real observed UK fees across many cities, so you can sanity-check the number. |
| 04 | Add the survey (optional)Contribute an anonymous fee to the rates survey — it takes about 1 minute and improves the data for everyone. |
| 05 | Set your profile feePut your fee range on your profile so venues self-select before they even message you. |
How to get discovered & build trust
A few small moves make the difference between a quiet profile and a fully booked 12 months.
Who it's for: Artists who want more inbound interest.
| 01 | Complete every fieldA 100-complete profile with photos, bio and genres ranks higher in search and earns more clicks. |
| 02 | Pick accurate genresTag the genres you actually play so the right venues find you when they filter. |
| 03 | Keep availability freshUpdate your open dates weekly. Venues booking a specific night see available acts first. |
| 04 | Collect reviewsEvery completed gig earns a 2-way review. A strong rating is the single biggest trust signal. |
| 05 | Earn a spotlightActive, well-reviewed members get a Member Spotlight feature that reaches thousands of venues. |
Build your EPK & press kit
Turn your profile into a polished electronic press kit you can send to any booker — built in about 5 minutes, live at your own link.
Who it's for: Any member who wants a shareable, professional one-pager.
| 01 | Open the EPK builderFrom Promo Kit, open the EPK builder — your header, bio, booking info, tracks, genres, reviews and stats are already filled in from your profile. |
| 02 | Arrange your rowsAdd rows in five shapes — full width, two equal, wide + narrow, narrow + wide or three across — and drop blocks in at full, half or quarter width. |
| 03 | Add your mediaPull in your best photos, audio and video showreel straight from your profile, and set a cover image from your Image Library. |
| 04 | Publish & sharePublish to a public page at gigxchange.app/epk/your-name and share one link anywhere. Edits go live in seconds. |
Setlists & your Song Bank
Build setlists in minutes from a master Song Bank, then publish or share them with bookers.
Who it's for: Solo artists, bands and DJs.
| 01 | Build your Song BankImport your songs from a spreadsheet — multi-sheet files are fine, and fuzzy matching de-dupes so the same track never lands twice. |
| 02 | Create a setlistDrag songs to reorder; the total set length adds up automatically, and a full set comes together in 5 minutes. |
| 03 | Make a posterTurn any setlist into a poster — 4 designs, 3 formats — with an optional QR code and your logo. |
| 04 | Export or shareDownload a PNG or print-ready PDF, or share a public link anyone can open without signing up. |
| 05 | Publish to your profileFlip a setlist public so bookers see exactly what you play before they message you. |
Promo Kit: flyers & posters
Make gig flyers, tour posters and setlist posters that look designed — in about 2 minutes, with no design tools.
Who it's for: Artists, promoters and venues promoting a show.
| 01 | Open the Promo KitFind gig flyers, tour posters and setlist posters all in one place. |
| 02 | Pick a designGig flyers come in eleven editorial designs, each as a poster, a feed post and a story - the Classic designs are still there too. |
| 03 | Make it yoursAdd your photos and logo and pick a theme - the text sizes itself to fit. |
| 04 | Auto-build a tour posterPull your upcoming gigs straight into a tour poster with every date and venue. |
| 05 | Export & postDownload a share-ready image and post it across your socials. |
Manage your availability
Keep your calendar current so bookers find you for the right dates — and never double-book across 12 months.
Who it's for: Artists, bands and agents.
| 01 | Mark your calendarDrag across the month to set days as available, on hold or booked. |
| 02 | Set weekly rulesAdd repeating patterns — say free Friday to Sunday evenings — so you are not updating it every week. |
| 03 | Sync external calendarsConnect iCal, Google, Outlook or Bandsintown so your existing dates block out automatically. |
| 04 | Share your availabilitySend your open dates to a venue or agent — they can view them without signing up. |
| 05 | Export a feedShare an iCal link so your dates show up wherever you need them. |
Get matched with Smart Match
Tell us the brief and let the platform surface the right artists or venues in under 2 minutes.
Who it's for: Venues, promoters and artists who want a fast fit.
| 01 | Start the wizardOpen For You in Explore. |
| 02 | Set the datePick the night you are booking for. |
| 03 | Add the briefSet the location, a fee range, the act or venue type and any must-haves (PA, lights, transport). |
| 04 | See your matchesSee the acts (or venues) that fit that date, each with a match score. |
| 05 | Reach outPick up to five and send them one shared offer. |
Messaging & negotiation
Everything — chat, offers, availability and files — lives in one thread, online or off.
Who it's for: Everyone on the platform.
| 01 | Start a conversationOnce your profile is complete, message any member from their profile or from a booking. |
| 02 | Send a booking offerDrop an offer card into the chat — fee, deposit, gear, date — and tap to accept, counter or decline. |
| 03 | Share availabilitySend your open dates as a card the other side can view without signing up. |
| 04 | Attach filesSend riders, stage plots or contracts as attachments. |
| 05 | Work offlineMessages queue when you lose signal backstage and send themselves within 1 minute of you reconnecting. |
Track your performance
See what is working — views, followers, response rate and earnings — and how you compare to the rest of the platform.
Who it's for: Any member who wants to grow.
| 01 | Open InsightsFind your role-specific dashboard. |
| 02 | Watch your reachSee profile views over the last 30 days alongside your follower trend. |
| 03 | Check your response rateA fast reply rate is a top trust signal — the gauge shows where you stand. |
| 04 | Track earningsFollow your earnings (or spend) trend, including seasonal peaks across 12 months. |
| 05 | Benchmark yourselfCompare your numbers to the platform average and close the gaps. |
Get the app
GigXchange installs on your phone like a native app and keeps working backstage with no signal.
Who it's for: Everyone — iPhone, Android and desktop.
| 01 | Add to home screenOpen the site on your phone and choose Add to Home Screen — it installs in seconds. |
| 02 | Work offlineMessages and actions queue with no signal and sync the moment you are back online. |
| 03 | Turn on notificationsGet alerts for new messages, offers and booking updates. |
| 04 | One login everywhereThe same account works across phone, tablet and desktop. |
Your first-run setup
A guided wizard gets you live in about 5 minutes — the details here are what make bookers choose you.
Who it's for: Brand-new members.
| 01 | Pick your roleArtist, venue, agent or promoter — the wizard tailors every step to you. |
| 02 | Add the basicsDisplay name, city and a short bio. |
| 03 | Add a photoA clear avatar earns far more clicks. |
| 04 | Set genres & ratesTag your genres and set a fee range, for example £150 to £500. |
| 05 | Finish & exploreYou are live in about 5 minutes — head to Explore or post your first gig. |
Grow your audience
Turn one-off bookings into a following with fans, reviews and editorial features.
Who it's for: Artists and venues building a name.
| 01 | Collect fansShare your fan signup link so people can follow you and join your mailing list. |
| 02 | Bank your reviewsEvery completed gig earns a 2-way review within 3 days; a strong rating wins the next booking. |
| 03 | Apply for a SpotlightSubmit for a Member Spotlight editorial feature that reaches thousands of venues. |
| 04 | Keep your profile freshUpdate photos and dates so you stay near the top of search. |
03 — Walk through the app
7 walkthroughsScreen by screen
What to tap, what you should see, and what to do if something looks off.
| Press Kit · 5 steps · ~10 minBuild your EPKTurn your profile into a shareable electronic press kit with its own public link. | |
| Set Planning · 5 steps · ~10 minSetlists & postersBuild a poster-ready setlist with live durations, then print, export or publish it. | |
| Never Double-Book · 5 steps · ~5 minAvailability & calendarKeep one calendar bookers can trust — patterns, external sync and a shareable feed. | |
| Promotion · 5 steps · ~5 minFlyer BuilderDesign a professional gig flyer in minutes — templates, brand colours, QR and export. | |
| One Thread · 4 steps · ~5 minMessaging & offersChat, booking offers, files and availability — the whole negotiation in one thread. | |
| Fast Fit · 4 steps · ~3 minSmart MatchDate, brief, budget — get a ranked shortlist of available acts and invite the best. | |
| The Journey · 5 steps · ~5 minOffer to payoutFollow a booking end to end — offers, status, timeline and getting paid. |
04 — Questions10 answersUser Guides FAQ
05 — Keep exploring
Go deeper
| For artistsProfiles, gigs, getting booked and getting paid — the full artist playbook. | |
| For venuesPost gigs, review applications and book the right acts for any night. | |
| For agentsManage a roster and book on behalf of your acts in one place. | |
| For promotersBuild the bill, book the room and run ticketed events. | |
| Free toolsThe Rate Calculator, contract generator, setlist builder and more. | |
| GX IndexBenchmark your fee against thousands of real observed UK gig rates. | |
| Gig directoryBrowse open gigs across 100 UK cities and apply in about a minute. | |
| How it worksThe big picture — from a posted gig to an artist getting paid. |
Ready to put a guide into action?
Create a free profile in about 5 minutes and post or apply to your first gig today.
How to use GIGXCHANGE
20 step-by-step guides and 7 guided walkthroughs for every role and every common scenario — from setting up your profile in 5 minutes to getting paid 5 days after a gig.
What do you need to get done?
Search every guide, walkthrough step and FAQ — answers open exactly where you need them.
Go deeper
By the room
Last updated: 23 October 2026
Browse the guides
Choose a role for an end-to-end walkthrough, jump to a common scenario, or dive into a single feature. Everything stays on this page.
The complete artist guide
Set up once, then let venues and promoters come to you. Most artists are live and discoverable within 5 minutes.
Who it's for: Solo artists, bands, DJs and performers looking for paid gigs.
- Step 1
Create your free profile & EPK
Sign up as an Artist and spend 5 minutes adding photos, a short bio, your genres and your home city. Your public profile doubles as an electronic press kit you can share anywhere — one link, always up to date.
- Step 2
Set your genres & fee range
Pick your genres and set a fee range (for example £150 to £500) so venues filter you in, not out. Not sure what to charge? The free Rate Calculator and the GX Index of real UK fees give you a benchmark in under 2 minutes.
- Step 3
Keep your availability current
Mark which dates you are free. Venues searching for a specific night see you first, and you avoid double-bookings across the next 12 months.
- Step 4
Browse & apply to open gigs
Open the Gig Directory, filter by city and date, and apply to any gig that fits. Your application lands with the poster as a booking request — it takes about 1 minute per gig.
- Step 5
Negotiate and agree
Message the venue or promoter and agree the fee. You can send up to 5 counter-offers, so nobody feels boxed in. Everything stays in one thread.
- Step 6
Sign the contract & take a deposit
When you agree, GigXchange auto-generates a contract for both parties to sign. A deposit is then held securely via Stripe, so you are protected well before the gig.
- Step 7
Play the gig & get paid
After the show, mark the booking complete. The balance is released to your connected Stripe account 5 days after the gig date. No invoices, no chasing.
- Step 8
Build your reputation
Leave a 2-way review and collect ratings and followers. Standout members get a Member Spotlight feature that reaches thousands of venues across 100 UK cities.
Walk through the app
Guided, screen-by-screen walkthroughs of the key features — what to tap, what you should see, and what to do if something looks off.
Build your EPK
Turn your profile into a shareable electronic press kit with its own public link.
Setlists & posters
Build a poster-ready setlist with live durations, then print, export or publish it.
Availability & calendar
Keep one calendar bookers can trust — patterns, external sync and a shareable feed.
Flyer Builder
Design a professional gig flyer in minutes — templates, brand colours, QR and export.
Messaging & offers
Chat, booking offers, files and availability — the whole negotiation in one thread.
Smart Match
Date, brief, budget — get a ranked shortlist of available acts and invite the best.
Offer to payout
Follow a booking end to end — offers, status, timeline and getting paid.
User Guides FAQ
Quick answers to the questions new members ask most.
Ready to put a guide into action?
Create a free profile in about 5 minutes and post or apply to your first gig today.









