Click Get Started in the top navigation bar, choose your account type, enter your details and verify your email address.

First you pick I am a...: an Artist, venue, agent or promoter, or an Event organiser booking someone for an event. Industry accounts are Artist, Venue, Promoter and Agent; if you just want to hire a performer you get an Organiser account. You will also pick Your territory. See account types if you are not sure which fits.

Once your email is verified, a short setup wizard builds your profile - see what are the setup steps after I sign up? It takes about 5 minutes to get a profile live, and creating an account is free.

If you want a look around before signing up, you can browse profiles and the gig directory without an account.

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There are five account types, each with features built for its role.

• Artist — solo performers, bands and DJs
• Venue — pubs, clubs, arenas and festivals
• Promoter — event organisers
• Booking Agent — talent representatives
• Organiser — anyone booking a performer for a one-off: a wedding, a birthday, an office party. A stripped-back account with bookings, messages and payments, and nothing else to wade through.

The first four are for people working in the live music industry. Organiser is for everyone else — you do not need an industry account just to hire a band.

Pick the one that matches how you actually work. Your account type shapes what you see: artists look for gigs, venues and promoters look for performers, and agents manage a roster on behalf of the artists they represent.

If you work in more than one capacity, see can I have more than one role?

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Yes — creating an account, building a profile, messaging and browsing are all free. There are no monthly subscriptions and no hidden charges.

Charges only apply when money moves through the platform. If you choose to pay for a booking through GigXchange, there is a 5% booking fee added on top and paid by the booker, and in return the money is held securely until the gig is done. If you settle privately — cash, bank transfer, your own arrangement — there is no fee at all.

The same 5% applies to event ticket sales and to tips.

One thing worth knowing before you pay: the 5% booking fee is not refunded if a booking is cancelled after payment. The rest of the money follows the cancellation rules.

See paying privately or through GigXchange for the trade-off between the two, and our Terms for the full detail.

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Each account is tied to a single role — Artist, Venue, Promoter, Booking Agent or Organiser.

If you operate in more than one capacity — say you run a venue and also perform — you can create a second account using a different email address. Each account is completely independent, with its own profile, bookings, messages and reviews.

There is no charge for a second account; see is GigXchange free to use?

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Yes. The entire app is built to work on a phone, so everything you can do on a laptop you can do on the move — messages, bookings, availability and payments.

There are also native apps: GigXchange on Google Play for Android, and on the App Store for iPhone and iPad. Or just add the site to your home screen.

Most people end up doing the quick things on their phone — replying to an offer, marking a gig complete, checking a date — and the longer jobs like building out a profile on a bigger screen.

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Most UK grassroots venues already have a page in the GigXchange directory, built from public listings rather than by the venue. If one of them is yours, you can take it over.

Find your venue in the directory and open its page. Part-way down, in the middle card of the row that also holds the map and the booking information, you will see Is this your venue? — press Claim this venue. That takes you to venue signup with the listing already attached, so the page becomes yours as soon as the account is made. It is a free account, no card needed, and takes about 30 seconds.

Once it is yours you can:

• Edit the details, so what artists read comes from you
• Set your fee range
• Update backline and capacity
• Receive artist enquiries through the page

A claimed page says Claimed to visitors, and the details on it are credited to the venue rather than to us. That is the whole point of claiming — a page nobody has claimed is only as good as the public information behind it.

If something on an unclaimed page is simply wrong, you do not have to claim it to fix it: use Send a Correction on the page.

New to GigXchange entirely? Start at how do I create an account?

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Creator Tools is the page that lists every tool your account can use, and the Promo Kit is a shorter page of the tools for promoting yourself. Both are free for members.

Creator Tools. Open Dashboard and choose Creator Tools - on a venue account the same page is called Venue Tools. The tools are grouped into chapters by the job they do: for artists, agents and promoters that is getting found, getting booked, show night and getting paid; for venues it is filling the stage, running the night, promoting and your venue. Each tool has an Open link, and many have See example, which shows a real finished one before you make your own. The Quick Access list down the side links to every tool on the page.

You only see tools your account can actually open - a stage plot or setlist is for artists, the licensing checks are for venues - and a tool whose page you have switched off is left out.

Promo Kit. Open Profile and choose Promo Kit. It holds four tools: Member Spotlight, Electronic Press Kit, Tour Poster and Flyer Builder. Each one builds from your profile, so keeping your profile complete makes all of them better.

Both pages also carry the user guides shelf - see where do I find step-by-step guides?.

On an organiser account there is no Creator Tools page and no Promo Kit. Either page can be switched off in Add-ons - see can I hide app pages I don't use?.

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Once your venue's page is yours (see how do I claim my venue's page?), you can change it in the app.

The editor follows the same order as your public page: photos and tagline, quick facts (capacity, the nights you put on live music, your usual start time, the genres you book), the room and its equipment, opening hours, what you book and your curfew, your address, the description and your links.

Beside the fields you will see what is saved on your page now, so you can tell what you are changing. Changes you save usually reach your public page within the hour.

A few things to know:

• Photos: press Add a photo to upload one. Your first photo leads your page.
• Equipment: for each item choose Yes, No or Not listed.
• Opening hours: these can be edited once your page is live.
• Your name, town or postcode: if you have moved or renamed, press Moved or renamed? Tell us so we can move your map pin and page address as well. You can fix a typo in your street or area yourself.

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Once your email is verified, a short setup wizard builds your profile. Until you finish it, the app brings you back to it whenever you sign in, so it is worth doing in one go.

The steps depend on your account type:

• Artist: About You, Avatar, Genres, Pricing & Gear
• Venue: Your Venue, Avatar, Venue Type, Capacity & Kit
• Agent: Your Agency, Avatar, Details
• Promoter: About You, Avatar, Events & Genres
• Organiser: Your details, Add a photo, Your events

Only the first step has fields you must fill in: the name people will see (your performing name, venue, agency or company), a Main Contact Name, and your City. Organisers give their own name or their organisation's name, and a city. Next stays greyed out until those are done.

Everything after the first step is optional. You can skip the photo and add one later, and the rest - genres, fees, capacity, commission and so on - can be filled in or changed whenever you like by editing your profile; see how do I edit my profile?

Use Back to return to an earlier step. On the last step, press Complete Setup and your profile goes live.

Signed in to the wrong account? On the first step the left-hand button is Sign out.

New to the account types? See what account types are available?

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Your dashboard is the home screen you land on after signing in. Open it any time from the menu: Dashboard, then Overview. Organiser accounts do not have a dashboard.

From the top down:

• My activity - your figures at a glance, which change with your account type: bookings, pending requests, unread messages, reviews, and your earnings or spending. Tap any figure to open its detail.
• My network - Following, Followers, Profile Views and Recently Active. Tap a number for the whole list.
• Recommended venues, Recommended artists or Recommended for you, depending on your account. See all takes you to Explore.
• Recent activity - switch between All (what is happening across GigXchange), Following (the people you follow) and Yours (your own notifications).
• Community feedback - ideas other members are discussing. See how do I suggest a feature or report a bug?

Next to My activity are two links: Your Links, every public page you have made in one place (see where do I find all my links?), and Noticeboard (see what is the Noticeboard?).

The round icons beside your name have no words on screen; hover one to see what it does. They include the bell for your notifications, A note from the founder, and Refresh dashboard, which reloads every figure.

For your numbers over time, open Insights - see what do my Insights show?

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Four tools on the GigXchange website work with no account at all:

• The Gig Rate Calculator at /gig-rate-calculator shows what UK acts charge, built from real reported fees. Press Try the calculator to start. You can also add your own fee with Submit your rate; submissions are anonymous.
• The Open Mic Finder at /gigs/open-mic-finder lists open mic nights across UK cities.
• The Licence Checker at /licensing-checker is for venues. Press Try it now — no account, answer the questions (they branch, so you only see the ones that apply), then press Next, enter your email and press Email me my verdict.
• The venue outreach email templates at /venue-outreach-templates help artists pitch a venue. Press Start building — no signup, fill in your details, pick a template and a tone, then copy or download the email.

Everything else on the Free Tools page - setlists, stage plots, tour posters, flyers, invoices, the EPK builder, booking contracts, the availability widget, Post a Gig, Gig Rescue and the compliance checks - lives inside the app and needs a free account, because each one builds on your own profile, dates and bookings and saves your work.

Creating an account is free; see how do I create an account? and is GigXchange free to use?

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They are three different things, and one leads to the next.

A gig is a request for a performer. A venue, promoter or agent posts it ("we need an act for Saturday 14th, budget £300"), and artists apply. Artists never post gigs - they advertise on their profile and apply to gigs instead. Use Post a Gig to list one.

A booking is the deal itself. A booking usually starts with an offer or an accepted application: when a venue accepts an application, or someone sends a booking offer directly from a profile, a booking is created between the two members. It holds the date and the fee, and it moves through its own stages, such as pending, accepted, confirmed and completed. A night arranged elsewhere can be recorded as a booking too - see how bookings work.

An event is the public listing. Once a booking is agreed, the venue or promoter can turn it into an event with Publish as Event - the page fans see, with the line-up, the time and, if you want, tickets. Apart from a recurring open mic, which creates its own event dates, a gig and an event are never linked directly; the booking in the middle is what connects them.

You do not have to use all three. A venue can post a gig and never publish an event; an artist can be booked straight from their profile with no gig at all; and an event can be created on its own for a night that was arranged elsewhere.

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Open the menu: Dashboard, then What's New. It is a running list of everything we have shipped, newest first, and it only shows the features that apply to your account type.

The newest feature leads the page. Under it, Latest holds the next few. On each one:

• Try it takes you straight to the feature, where it has a page to go to
• The full story opens the longer write-up
• the three reaction buttons let you say how you feel about it; the number beside each is how many members have pressed it

Below that, Being discussed shows the ideas other members are talking about right now, and The archive lists every feature by month. Prefer a plain list? Press List view.

Anything marked New shipped recently.

Got a view on something you see here, or an idea for what comes next? Press Tell us what you think or Share feedback - see how do I suggest a feature or report a bug?

You can switch the What's New page off in your menus if you do not use it - see can I hide app pages I don't use?

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Look for the User guides shelf — a row of magazine-style covers near the foot of the page. Artists, agents and promoters find it on Creator Tools, venues on Venue Tools, and both get it on Promo Kit too. On an organiser account there is no Promo Kit — your shelf is on the help page in Settings.

Each cover opens one guide: a numbered walkthrough of a single screen, naming the buttons as they appear on it, so you can follow along with the real page open.

The shelf only shows the guides for your role and for the pages you have switched on, so you are never handed a walkthrough of a tool you cannot use. Drag or swipe the covers to reach the rest of the set — it never scrolls on its own.

For anything not on the shelf, press All user guides. That opens the full library with a Search guides box, so you can search by screen, by button, or by what you are trying to do.

Switched a page off and lost its guide? Turn the page back on and the guide returns with it — see can I hide app pages I don't use?.

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GigXchange is built for the UK live music scene, and that is where nearly everything happens — England, Scotland, Wales and Northern Ireland, across 40+ cities.

When you sign up you pick one of 3 territories — the UK, Ireland or the UAE. The platform works the same way in each; the UK simply has by far the most artists, venues and gigs on it today.

Payments are processed in pounds sterling wherever you are.

You can browse by city in the gig directory to see what is happening near you.

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A booking starts with an offer. Browse profiles or post a gig, and when you find a match, send a booking offer with your proposed date, fee and details.

The other party can Accept, Decline or Amend (send back a counter-offer). You can go back and forth until the terms are right — it all happens in the chat, so the conversation and the offer stay in one place.

Once both sides agree, a contract is generated for both parties. Both of you need to sign it within 7 days of payment — if you don't, the booking expires and everything paid is refunded.

The booking is Confirmed once both signatures are in — that is when it appears on both calendars. Between the deposit being paid and the last signature it stays under Accepted.

From there you choose how to settle: privately, or through GigXchange with the money held securely. See paying privately or through GigXchange.

Not sure what to offer? The rate calculator gives typical UK fees for the kind of gig you are booking.

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When someone sends you a booking offer it arrives as an offer card in your Messages, and it also appears in your Bookings under Pending.

On the card you can:

• Accept — you agree the terms. If it is being paid through GigXchange, the deposit is then requested; once it is paid the booking shows Deposit Paid, and it becomes Confirmed when both of you have signed the agreement
• Amend — send back a counter-offer with a different fee, date or details
• Decline — turn it down

Countering is normal and expected — most bookings settle within 2 rounds on the fee. Because it all happens in the chat, the negotiation stays attached to the booking rather than scattered across texts and emails.

Offers stay open until the gig date — if the gig day passes with nobody responding, the offer expires. Ask whatever you need to in the chat, but answer the card itself before the day of the gig — an expired offer has to be sent again from scratch.

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Every booking lives in Bookings, with filters for each stage.

• Pending — an offer has been sent but not yet answered. Either side can still accept, amend or decline. Offers stay open until the gig date, then expire if unanswered.
• Accepted — both sides agreed the terms. If it is being paid through GigXchange, the deposit is now due, and once it is paid the booking shows Deposit Paid — still under Accepted, waiting for both of you to sign the agreement.
• Confirmed — both of you have signed. The booking is locked in and appears on both calendars. The balance falls due 48 hours before the gig.
• Completed — the gig has happened and been marked as done. Both sides can now leave reviews.
• Cancelled — the booking was called off. What happened to any money is recorded against it. Bookings in dispute also appear here while they are being resolved.

If it was paid through GigXchange, the money is released 5 days after the gig date — see when do I get paid?.

Totals sit at the top of the Bookings screen, so you can see what is coming up and what is outstanding at a glance.

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See it in the app Your bookings, filtered by stage, with totals at the top

Use Gig Rescue. It is on venue and promoter accounts: open Bookings and choose Gig Rescue. It is switched on for venues; a promoter switches it on first - press Switch Gig Rescue on on that page, or turn on the Gig Rescue switch in Settings.

Pick Booked on GigXchange to choose one of your upcoming bookings, or Booked outside GigXchange to set the night yourself, with an optional Fee per act and genre. A promoter also types the Town or city of the gig - nothing is sent without it. Press Continue, then Broadcast.

GigXchange sends an urgent offer to up to 25 acts who are free that night near the gig and take last-minute gigs (acts switch that on or off on their Availability page, under Open to last-minute gigs). Each invite expires after 72 hours. The first act to accept fills the slot, and the other invites close automatically. You are notified when someone says yes.

Each rescue can also have a public page to share. Before you can share it, your profile needs a photo, your town, a bio and a link. Press Copy link or Share on WhatsApp and post it in your musician groups. Anyone can open it and press Apply for this gig without an account. Their applications appear on your Gig Rescue page with their email - reply to them directly. When the applicant is a GigXchange member, Accept & book opens a pre-filled booking for you to check and send. Once the night is covered, press Mark as filled and the public page shows it as filled.

Rescue status shows where each invited act stands. If nobody has said yes yet, Widen the search takes the offer further - a venue's goes across its whole region straight away; a promoter confirms the town again and presses Broadcast to send it anywhere - and Raise the fee lets you set a higher fee and broadcast again.

How the booking itself works from there: how do bookings work?

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Yes. The venue directory lists venues across the UK, including many that have not joined GigXchange yet. Where a venue's card shows a Contact button, you can introduce yourself even though they are not a member.

Open Find Venues from Explore and find the venue. Contact only appears on venues that have not joined yet and that we hold contact details for — most cards in the list are members already, so you will not see it on all of them. Where it is there, choose Contact. Write a personal note under Your message — who you are, what you play, why you would suit their room — then Send message.

We pass your note to the venue by email, along with a link to your profile, and it is free for the venue to join and reply. If they do join, you will be notified.

A personal note is required, and there is a daily limit on how many venues you can contact — so make each one count. A specific, genuine message about their venue lands far better than a copy-paste.

Venues that are already members do not need this route — you simply message them directly or send a booking offer.

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GigXchange has a Martyn's Law Readiness tool that answers this for your venue. It is on venue accounts only: open Bookings, choose Compliance, then press the shield icon at the top right of the page header - it has no words on screen; hovering it says Martyn's Law Readiness.

Answer the Six quick questions: how many people can be present at once, what you run, whether you control the premises, whether you have written emergency procedures, whether you employ staff and whether you host public events.

Your tier then tells you whether the law applies and which tier you fall into, with a link to the official guidance. If duties apply, each one is listed with why it matters and an official link. Tick each duty as you put it in place, and Your readiness shows how many are done.

When your venue is in scope, a Procedures draft section appears. Fill in five short answers - who leads if something happens, evacuation routes, the safest place inside, how staff alert each other and where responders find keys and plans - then press Generate the draft (PDF) and then Download. Anything left blank becomes a prompt in the document, so you can also print it and fill it in by hand.

To download your results, press the download-arrow icon in the page header (hovering it says Export), choose Readiness summary or Procedures draft, and press Download. Completed answers save to your account automatically. Start over begins a fresh set; your saved answers stay until you complete the new one.

This is guidance, not legal or security advice. Check your duties against the statutory guidance and ProtectUK, both linked on the page.

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Use the Licence Checker, a tool for venue accounts. Open Bookings and choose Licence Checker.

It asks up to ten questions, one at a time: where your venue is, what kind of music you have, how many people attend, how often, and a few more that only appear when your earlier answers make them relevant. Your answers build into a sentence at the top - tap any part of it to change that answer, or press Start again.

Once every question is answered, your verdict appears in two parts:

• Permission to stage it - whether putting the music on needs permission from your council
• Copyright - the music itself - whether you need a licence to play the music

Each part is marked All clear, Action needed, Check required or Likely exempt, with a link to the official page. Where it applies, you also see an estimated cost and a link to get an exact quote. Your action plan lists the steps to take, each linked to its official source.

If you may need a Temporary Event Notice, the TEN deadline planner appears: pick the night of your event and it shows the last day to file, and GigXchange reminds you a week before. Under Your licensing authority, enter your venue's postcode and press Find (or Update, once a council is saved) to see which council handles your licensing.

Your answers save to your venue. To keep a copy, press the download-arrow icon at the top right of the page header - it has no words on screen; hovering it says Export PDF.

The checker is guidance, not legal advice. Confirm your exact position with your licensing authority, gov.uk and PPL PRS.

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Open Explore and choose Venues. The page lists every venue on GigXchange, and you can narrow it down with the search below the masthead - on a phone, tap the row under Search venues to open the filters.

At the top, Recently Active shows venues that have been on GigXchange lately.

Under Search venues, filter by name, city, venue type, capacity and budget, and use Available On for the date you want to play. Advanced opens the full filter panel - see How do I narrow down a search for an act or a venue? - and Clear resets every filter. Open a venue's profile to see its type, capacity and budget, and to message or book it.

Venues that are not on GigXchange yet appear in the list too, marked Unclaimed. Tap one to open its page. Vote for the ones you would like to play: your vote tells us which venues members want, so we can invite them. Claiming a venue's page needs a venue account - see How do I claim my venue's page?. Know someone at a venue? Press the house icon at the top right of the page (hovering it says Invite a venue) to send them an invite.

To ask a venue that is not on GigXchange about a gig, see Can I contact a venue that isn't on GigXchange yet?.

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Go to Explore and choose Find Gigs. From there you can filter by genre, city, date and budget to narrow it down to gigs you would actually want.

Find Gigs shows open mics as well as posted gigs. Use the tabs above the list: All, Open gigs or Open mics. An open mic card says "Open mic · just turn up" and the night it runs.

Open mics work differently from gigs. There is nothing to apply for and no pay: you turn up on the night and put your name down to play. Press an open mic card (or View open mic on the large card at the top) for the start time, the entry fee if there is one, the kit the venue provides, and other open mics nearby.

The genre, city and date filters apply to open mics too; setting a budget hides them, because open mics are unpaid.

You can also browse the public gig directory, which is open to everyone and does not need an account.

Two things help gigs find you as well: keeping your availability calendar up to date, and keeping your profile complete. Bookers filter on both.

See setting your availability and editing your profile.

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See it in the app Find Gigs — filter by genre, city, date and budget

Use Classifieds — the noticeboard where artists find each other, fill openings, and get found.

It is switched off by default. To turn it on, open Settings, choose Add-ons, and switch on Classifieds — it then appears in your Explore menu.

On the board you can browse ads from other artists, or post your own with Post an ad. An ad is one of two kinds:

• I need someone — your band has an opening to fill
• I want to play — you are available for bands to book

Each ad carries the role, the commitment, the city and a short detail line, so you can tell at a glance whether it fits. Filter by role, city and kind to narrow the board down.

Replying to an ad starts an ordinary GigXchange chat with the poster — posters are real profiles, so you can check their media and reviews before you commit to anything.

Want the board to come to you? Set a Match alert — save a role and city once, and you will be notified when a new ad matches.

When a conversation turns into an actual gig, see how do bookings work?

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Open Explore, then Favourites. It is your shortlist: everyone you follow is already on it, plus anyone you add yourself.

To add someone, type their name into the box under Add to your list (it reads Search people to add to favourites…) and pick them from the results.

The first person on your list is shown large, with their bio, genres, rating and where they are based. Press View profile to open their page, or Star to keep them on your list (it then reads Starred). Everyone else sits in the grid below; press a card to bring that person up top.

Each grid card has small round icon buttons with no words on them:

• the star adds or removes them (hovering says Add to favourites or Remove from favourites)
• the person with a tick, shown for people you follow, unfollows them - which also takes them off your list unless you have starred them

Under every card is that member's availability for the next few weeks, with a line such as "Free Sat 25 Oct" or "Fully booked this week". Tap a free night to start an offer for that date. From there it works like any offer: see how bookings work.

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Once a booking is marked complete, both sides are invited to leave a review — a rating from 1 to 5 stars, plus written feedback.

Reviews appear on your public profile and count toward your average rating. They work both ways: artists review venues and promoters, and they review artists back.

This is how trust gets built on the platform. A new profile with no history is a risk to book; a profile with a run of solid reviews is not. It is worth leaving them, and worth asking for them.

Most reviews come from a completed booking on GigXchange, and those carry a GX verified badge. A profile can also carry reviews left without a booking, which carry no badge, and testimonials brought in from elsewhere, marked External (or Client verified where the client has been confirmed). So the badge, not its absence, is what tells you a review has a real booking behind it.

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See it in the app Reviews on your profile, from real completed bookings

Open Bookings and choose Flyers. (Organiser accounts do not have this page.) The Flyer Builder opens on two collections of designs: Editorial and Classic. Pick one and the builder opens with a sample flyer you edit in place.

Fill in Details — the headliner, venue, city, date, doors, prices, a ticket link and an optional QR code. Every place a detail appears on the flyer updates as you type. Look holds the format and the colours: Poster, Story or Social feed, three colour themes, and switches for the print effects.

Your images go in Photo & logo (some designs take several). On an Editorial flyer you can place your logo yourself: Logo size makes it bigger or smaller, and Logo left - right and Logo up - down move it anywhere on the flyer. Poster, Story and Social feed each keep their own position, and Reset logo puts it back where the design had it. (On Backline the logo changes size but stays in place.) Every flyer saves itself as you work, so nothing is lost if you step away; on an Editorial flyer Save draft forces it.

When it looks right, use Publish to finish:

• Download JPEG gives you the image for your socials.
• Publish gives the flyer its own public page, and Embed gives you the code to put that flyer on your own website.

A published flyer is a snapshot — later edits stay private until you update it, and Unpublish takes the page and the embed down again. On a computer, Open Desktop Editor puts the flyer and its settings side by side.

Saved flyers stay under My flyers on the Flyers page, ready to reopen and re-export.

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Open Stage Plot from the Bookings menu. A stage plot shows a venue's sound engineer who stands where and what gear comes with them.

The page has four tabs:

• Diagram — build the stage. Add your band members, then tap an item to select it and drag it into place. Something hidden under another item? Pick it in the Key (the tab at the stage's right edge), then drag it. In the Key, No counts items and Desk is the channel (CH) or monitor mix (MIX) on the sound desk, so they never match: a drum kit is one item but seven channels. Drag the stage to move in (right-drag turns it; on a phone, two fingers). Under the drawing: Undo, Redo, Clear the stage and Publish. The bin icon beside the plot's name (Clear this stage plot) empties the whole plot. Switch between Lit stage and Blueprint, and 3D and 2D. To add a note to an item or a band member, select it and type in Note for the engineer. On a computer, the full-screen button (hovering says Full screen) opens the editor full screen; Esc or Close goes back.
• Inputs — one channel per source: what it is, its mic or DI, and whether the band or the venue provides it.
• Monitors — each mix you need on stage, who hears it, and wedge or in-ears.
• Details — everything in writing rather than on the drawing, including every note, numbered to match the stage.

To send it, press the download icon in the page header (hovering says Download) and pick Image, PDF rider or Print-friendly PDF — or send it in the chat. The PDF rider shows your stage from every angle, a crew plan with each channel and mix, the key, your lists and notes, and the live plot's QR code once it is published. See how does messaging work?.

Press Publish under the stage to give the plot a public page and an embed code. To take it down, open Share to a venue (the share icon in the header) and press Stop sharing.

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Open Bookings and choose Upcoming. That page builds a poster of your upcoming dates and turns it into a public page on your profile. On an artist account it is a tour poster, on a venue account an events poster, and for agents and promoters simply a poster - the steps are the same.

1. Add your dates. Press + Add show and fill each date in on the poster itself. You can also bring them in: switch on Auto-include GX bookings so confirmed GigXchange bookings appear on their own, press Refresh beside Refresh from bookings to pull them in now, or press Import beside Import dates for a CSV or spreadsheet (a template is included). These settings sit in the card under the poster - press the arrow at its right-hand end (hovering it says Show settings) to open it.

Importing does more than fill the poster. In Import dates, Start Fresh downloads a blank template, and Upload CSV or Upload Excel File reads your own spreadsheet; a preview shows what was found before anything is saved. Future dates that have a venue are also added to your bookings - the preview tells you when that will happen. Deleting a poster deletes those bookings with it, and the confirmation says how many before you agree.

1. Name it. Fill in Title and Subtitle in the same card.
2. Pick a look. There are seven. Drag the strip of covers between the poster and the card, and tap one to use it.
3. Publish. Your edits save as you go, but the public page only changes when you press Publish. Until you add a show, the builder shows an example and Publish stays greyed out.

Once published, View public page opens it and Share gives you the link. Under the poster, Copy embed code puts the same page on your own website; it updates itself whenever you publish again.

You can keep more than one poster. Use Choose a poster to switch, the plus icon beside it (New poster) to start another, and the bin icon to delete the one you are on.

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Each Explore search page has its own filters in the bar along the top — genre, city, fee, a date. When they are not enough, press Advanced next to them to open the full filter panel.

On top of the basics, the panel gives you:

• Rating — leave it on Any, or ask for a minimum star rating. It is a floor, not a rounding, so members with no reviews yet drop out of the results once you pick one.
• With Photos and With Videos — switch either on to see only members who have that media on their profile. Off simply means "do not filter on it", not "without photos".
• Postcode Proximity — type a postcode, look it up, and set how far around it to search.

Press Apply to run it, or Clear all to start again. The page tells you how many filters are on, so you can always see why a list looks short.

This is on Find Artists, Venues, Agents and Promoters. Organiser accounts have Find Artists, which is their browsing home; the other three are for artist, venue, agent and promoter accounts.

Found the act you want? Press Book on their card, or open their profile, scroll to Get in touch near the bottom and press Book, to send them an offer (organiser accounts are taken to a booking form instead). From there it works like any offer: see how bookings work.

Being findable works the same way in reverse — see I am not getting any replies or bookings.

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Posting a gig is for the side doing the booking — venues, promoters and agents. If you are an artist you apply to gigs rather than post them; see finding gigs.

Go to Bookings and choose Post a Gig.

Add the date, time, genre preferences and fee range. Every listing has to say what it pays — if the gig is unpaid (expenses, exposure or charity), switch on This gig is unpaid instead of entering a budget. Artists in matching cities and genres will then see it in their feed and can apply.

A few things make a listing work harder: a realistic fee range, a clear genre, and enough detail about the room and the night that an artist can tell whether they fit. Vague listings get vague applicants.

If you are not sure what to offer, the rate calculator gives typical UK fees for the kind of gig and room size you are booking.

You can also browse the public gig directory to see what else is already listed in your area.

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See it in the app Post a Gig — date, location, genre and fee range

Your own ads live under My Ads on the Classifieds board — switch from Browse to My Ads at the top. An ad runs for 60 days, and each one shows its state: Live, Expired or Closed.

• Renew puts an expired ad back up for another 60 days
• Mark filled closes an ad you no longer need — do it as soon as the spot is taken, so nobody replies to something that has gone
• Delete removes it for good

There is one exception, and it is the useful one. If your ad named a date — the gig you needed someone for, or the window you were free in — and that date has gone by, renewing on its own would put the ad back up invisible. So Renew opens the ad itself instead, keeps the old date on screen so you can see what needs changing, and asks you for a new one. Save it with Relist ad and the ad is live again for another 60 days, on the same link anyone you have already sent it to still has.

Relisting counts towards your live ads again. Simply editing an ad does not — it updates what readers see without restarting the 60 days.

To post an ad in the first place, see how do I find other musicians to play with?

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Use the free gig rate calculator. It is built on the GX Index, our open dataset of real UK gig fees, refreshed nightly. No account is needed.

1. Choose your side: I'm an artist, I'm a venue, I'm an agent or I'm a promoter.
2. Finish the sentence: the band size (solo act, duo, 3–4 piece or 5+ piece), the city (or any UK city) and the type of gig, from weddings and corporate events to pubs and bars, clubs and festivals.
3. Read the result: a headline figure, the middle range of fees for that kind of gig, and a line of advice written for your side.

Switch the chart between Shape and Percentiles to see the spread. A Low sample mark means few fees are behind that answer, so treat it as a guide. If there is not enough data for your choice, widen it to any UK city or any event type.

The same calculator sits on the GX Index page, alongside the monthly reports and the methodology.

Add your own fee. Every anonymous answer sharpens the Index. Press Submit your rate on either page, or use the gig pay survey: press Add my gig, answer four short steps (the type of gig, how many of you played, where it was, and what you took home), then press See where I stand to see how your fee compares.

These are market figures to help you set a fee, not prices set by GigXchange. The fee on a booking is whatever you and the other side agree — see how do bookings work?.

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Yes, on a venue account. Open Bookings and choose Compliance to open the Compliance Checklist.

Answer eight questions, one at a time: what you run, your maximum capacity, whether you sell alcohol, serve food, employ staff, control the premises, keep customer data and host live music or events. Then press See my checklist.

The checklist holds only what applies to your venue - fire safety, health and safety, licensing, insurance and the rest - grouped by category, with tabs along the top to read one category at a time. Each item says why it matters, how high a priority it is, and links to the official page that sorts it.

As you sort each one, press Mark done and it reads Done. On a ticked item that renews, press + Remind me to set a reminder a year ahead (press the date shown to change it), and GigXchange reminds you before it lapses. The summary at the top shows how complete you are, the Legal must-haves left and the Reminders set.

Everything saves to your account automatically. Reset ticks clears your ticks; Start over clears your answers too.

To print or file it, press the download-arrow icon at the top right of the page header - it has no words on screen; hovering it says Export. Choose Completed checklist (with your ticks) or Blank checklist (to fill in by hand), then press Download. The shield icon beside it opens Martyn's Law Readiness - see does Martyn's Law apply to my venue?

The checklist is guidance for UK venues, not legal advice. Confirm your exact obligations with your local authority and the official sources it links to.

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Smart Match is a three-step search on For You in Explore. You give it a date and a brief, it shows the members who fit, and you send the same offer to up to five of them at once. Venues, promoters and organisers use it to find acts; artists use it to find venues to pitch.

Agent accounts see Smart Match for agents is coming soon instead. You can still book from a profile.

1. When: tap a day on the calendar. It must be today or later.
2. What: set the location, a minimum and maximum fee (a budget, if you are an artist), and the act or venue type. When finding acts you can also switch on Must have PA, Must have lights or Must have transport. Press Continue.
3. Who: the matches for that date. Each card shows its Match score (the number in the corner) and the member's town, fee, kit and rating. Tap cards to pick them, then press Invite (artists see Pitch).

A review window opens. Your search shows at the top as fixed tags; to change them, close the window and edit the search. Next you set the event title, times, fee and set length, then how it is paid: Settle privately or Pay via GigXchange. Organiser invites are always paid through GigXchange.

Each invite lands in that member's bookings to accept, decline or counter, and stays open until the gig date. When one member accepts, the other invites from that same send are declined automatically. Someone you invited in the last 14 days shows as already invited, with the date you can invite them again.

The pill at the top shows how many invites you have left today and this week.

New to offers? See how bookings work.

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Featured is the first page in Explore: a front page for the whole GigXchange scene. Organiser accounts start Explore on Find Artists instead and do not have this page.

It has four parts:

• Standout - the most complete profiles across artists, venues, agents and promoters. Use the city selector beside the heading to pick a city, or leave it on All Locations.
• Browse - quick ways into gigs, open mics, artists, venues, agents and promoters.
• New to GigXchange - the members who have just joined. A good place to say hello.
• Available This Weekend - members who are free on at least one day this weekend, going by their weekly availability. Check their calendar before you book.

Press any profile to open it.

Want to be featured? Standout is based on how complete a profile is, and Available This Weekend on the availability you have set. So both come down to the same two things: complete your profile and keep your availability up to date. Where a small round i icon sits beside a heading, hovering it says Complete your profile to be featured here. See editing your profile and setting your availability.

Your dashboard has a matching row - Recommended venues for artists, Recommended artists for venues - and its See all link brings you here.

Looking for For You? That is Smart Match, a different tool: see what is Smart Match?

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On an artist account, open My Gigs from Bookings, then press the tick icon at the top right of the page header — it has no label on screen, but hovering it (or a screen reader) will say My applications. That flips the page to the gigs you have applied to that are still waiting on a reply, newest first. Once a venue answers, the application leaves this view and becomes a booking. Press it again to go back to the gigs you have posted yourself. Agent accounts do not have this button.

Anywhere a gig appears that you have already applied for, it is marked Applied — so you cannot accidentally apply for the same one twice.

If nothing loads, the page tells you so rather than showing an empty list. Your applications are safe either way; give it a moment and try again.

When a venue says yes, the application becomes an ordinary booking — see how do bookings work?. To find more to apply for, see how do I find gigs near me?. If applications are going nowhere, see I am not getting any replies or bookings.

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Yes, a booking can be cancelled before the event date. If it was paid through GigXchange, what happens to the money depends on who cancelled and how much notice was given.

If the performer cancels, the booker gets back everything they paid toward the gig, apart from the 5% booking fee.

If the booker cancels, it follows notice bands:

Booking as an organiser? You paid the whole fee up front, so if the booking is cancelled — by you or the artist, at any notice — everything you paid toward the gig comes back, apart from the 5% booking fee.

Changed your mind quickly? Cancel within 24 hours of paying, with the gig still at least 72 hours away, and you get everything back apart from the fee.

The 5% booking fee is not refunded in any of these cases.

If you and the other side both agree to call it off, that is treated as a mutual cancellation and the booker is refunded once the other party confirms it.

Money that goes to the performer after a cancellation is held for 30 days from the date of cancellation before it pays out — see when do I get paid?.

If you settled privately, none of this applies: the money never passed through GigXchange, so it is between you and the other party.

A booking you added yourself (a gig booked outside GigXchange, or a date from your tour poster) has no money and no other side, so it is not cancelled - open it and press Delete Booking. If it came from your tour poster, the date leaves the poster too, and deleting that date on the poster deletes the booking. If you made an event from it, delete the event first.

Before cancelling, it is worth talking it through in messages first. Full terms are in our Terms.

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Yes. Beside the message box, on its left, sit three small icon buttons with no words on them. Hover over one on a computer to see its name.

• Attach file is the paperclip. Send photos, video, audio or documents such as PDF, Word, Excel, PowerPoint or plain text, up to 25 MB each. A photo shows in the chat as a picture you can tap to view full screen; any other file arrives as a card the other person taps to open.
• Send booking offer is the money symbol in the middle. It opens the offer form; see how do bookings work?
• Share availability is the calendar. If you keep an availability calendar, it posts an Availability Shared card saying how many days you are free in the next 30. The other person taps the card to see your calendar, and picking a date opens a booking offer for that day. See how does the availability calendar work?

Links. Paste any web address that starts with http:// or https:// - your public profile, a video, a ticket page - and it becomes a clickable link in the message.

Several bookings in one chat. One conversation can hold any number of bookings with the same person. Every offer arrives as its own card. When an offer is changed, the newest card for that booking is the live one and its older cards read Superseded; cards for the other bookings in the chat keep their own status.

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Press the small flag icon, which has no label on screen - hovering over it says Report or block. You will find it in two places: in the header of your conversation with that member, and at the top right of their profile, beside the back arrow.

Either one opens the same window with two choices.

Report this user. Choose a Reason - spam or unwanted promotion, harassment or abuse, inappropriate content, a fraud or payment scam, or something else - add any Details that help explain it, and press Submit report. Reports are private. If you want them blocked at the same time, switch on Also block before you submit.

Block without reporting. Press the block button (it carries their name) and confirm. Once blocked, they cannot message you and you will not see their messages. If you block someone from inside a chat, that conversation is also removed from your inbox.

Changing your mind. Open Settings, choose Security, and scroll to Blocked users. Every person you have blocked is listed with the date; press Unblock beside their name and confirm. They can then message you again.

If a problem is about a booking or a payment rather than a person's behaviour, see what happens if there is a dispute?

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Every member has a built-in inbox. Go to Messages, press New message, and start a conversation with any profile on the platform — you do not need a booking first. To start a new conversation your profile must be complete; see why can't I send a message yet?.

Messages are threaded per conversation and stay in your account, so the whole history of a working relationship is in one place. They deliver in real time, and queue automatically if you go offline.

A small mark beside each message you send shows where it has got to: a hollow circle while it is sending, one tick once it is delivered, two ticks once it has been read. The words behind those marks — Queued while you are offline, Still sending if it is taking a while — appear when you hover on a computer; on a phone you see the mark change, and Still sending… is spelled out beside it. If a send fails, the bubble keeps your exact words and shows Not sent · Tap to retry — tap it to send again. Nothing you type is lost.

Messaging is free. There is no credit system and nothing behind a paywall.

Because booking offers are sent as cards inside the chat, the negotiation and the agreement end up in the same thread — you are not cross-referencing an email against a text message six weeks later.

See how do bookings work? for sending an offer from a conversation. To send files, links or your availability, or to keep several bookings in one chat, see can I send files, links or my availability in a chat?

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See it in the app Your inbox — every conversation in one list

To start a new conversation, your profile needs to be complete first. This keeps GigXchange for real members, not spam. The same applies to sending an offer, applying for a gig, or sharing an invoice, flyer or stage plot, because each one starts a conversation.

If you send before your profile is complete, nothing is sent. In a new conversation your words stay in the box; in an existing one the message shows Not sent · Tap to retry.

Depending on your version of the app, you will see either a message that names what is still missing, with a Complete profile button that opens your Profile (My Details if you organise events), or just Could not start the conversation. The reason is the same.

A complete profile has:

• your first-time setup finished
• a photo of your own: tap the camera icon on your photo (hovering it says Change photo)
• your town or city
• a bio of at least 50 characters
• a social or website link, under Links

Organisers do not need a link. Tap the event types that apply under Events you organise on My Details instead.

If you are on the team of a band or venue whose profile is complete, you can message without completing your own. With a team-only login, the band or venue profile is the one to complete, and the button opens your Dashboard.

You can always reply. Once someone has written to you in a one-to-one conversation, you can answer straight away. You can also message the GigXchange team at any time.

When you are done, go back to Messages. For a new conversation, press the pencil icon at the top of your list (hovering it says New message) and type it again. In an existing one, tap Not sent · Tap to retry.

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Go to Sign In and choose Reset Password (under "Forgot your details?"). Enter the email address on your account and we will email you a 6-digit code.

Type the code back in, then choose a new password. It needs to be at least 12 characters and include an upper-case letter, a lower-case letter, a digit and a symbol. If the code stops working, just request another one.

If the email does not arrive, check your spam or junk folder first — reset emails often land there. Make sure you are using the same address you signed up with; if you have more than one account, it is easy to try the wrong one.

Still stuck? Get in touch and we will help you back in.

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A passkey lets you sign in with Face ID, your fingerprint or your device PIN instead of typing your password. It works in your web browser at gigxchange.app, on your phone or your computer - passkeys are not in the GigXchange iPhone and Android apps yet.

To add one: open Settings, then Security. In the How you sign in card, choose Add a passkey and follow your device's prompt. Your phone, computer or password manager saves it.

To sign in with it: on the sign-in page, choose Sign in with a passkey. Some browsers also suggest your passkey when you tap the email box.

Passkeys usually sync between your own devices through iCloud Keychain, Google or your password manager. If one does not show up on another device, add a passkey there too.

If you have two-factor authentication turned on, we still ask for your 6-digit code after a passkey sign-in.

Your password, and Google or Apple sign-in, keep working. To remove a passkey, go back to the How you sign in card and choose Remove next to it.

Still stuck? Get in touch.

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Yes. You can connect an AI assistant such as Claude or ChatGPT to your account, so you can ask it about your gigs and the public directory in your own words.

You start from inside the assistant, not from GigXchange. It takes about a minute and needs no keys or codes.

In Claude: open Customize, then Connectors, search for GigXchange and choose Connect. Or choose Add, then Add custom connector, paste https://mcp.gigxchange.app/mcp and choose Connect.

In ChatGPT: open Plugins, find GigXchange and choose Install plugin, then Connect if it asks.

In Codex: Settings, then Integrations, then Plugins, then Add. Set the type to Streamable HTTP, paste the same address and save.

Either way, the assistant then opens a GigXchange sign-in page. Log in, read what the assistant is asking for, and approve it. The connection appears in your account under Connected AI assistants.

To find it later, or to add another assistant, open Settings, then Integrations, then the AI tab. That tab opens on Your AI keys (an optional place to save your own Claude or OpenAI key) — scroll past it; Connected AI assistants and Assistant activity are below.

To end a connection, press Disconnect next to it. Access stops straight away. Signing out of GigXchange does not disconnect an assistant — it stays connected until you disconnect it.

Before you connect, it is worth knowing what your assistant can see and what it can do on your behalf.

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Yes. Go to Settings, open Account, and scroll to Danger zone, then choose Delete account. A Delete Account dialog opens. You will be asked to type DELETE to confirm.

Two things to know before you do:

1. You can request deletion at any time — but if you have a live booking or an open dispute, your profile is hidden while the final erasure waits until it is resolved, so the other party is never left stranded.
2. There is a 28-day grace period. Your profile is hidden immediately, but your data is not erased yet, and you can still cancel the request during that window — you are signed out as soon as you ask for deletion, so cancelling means signing back in with the same details. After 28 days (and once any outstanding booking is resolved) it is permanently deleted.

So deleting is reversible for four weeks, then final. If you are stepping away rather than leaving for good, the grace period means you are not making a permanent decision on a bad day.

Full detail on what is erased and what is retained is in our Privacy Policy.

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See it in the app Settings > Account, where the Danger zone lives

Yes. Open Settings and choose Add-ons — under Your menus, every optional page has a switch.

Switch a page off and it disappears from that menu. Nothing is deleted: your data stays exactly where it was, and switching the page back on returns it exactly as it was.

A few core pages cannot be switched off, so you cannot lock yourself out of the essentials.

New features often arrive here first as optional pages, switched off by default — so your menu only grows when you choose. Classifieds, the artists' noticeboard, is one of these: see how do I find other musicians to play with?

Your choices are saved to your account, so they follow you across devices — the same menus on the web and in the app.

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Yes, on a venue account. Each venue you add gets its own profile, calendar and team, and you switch between them.

Adding a venue: open Settings and go to Team & site management. On the Add a venue row, press the plus icon at its right-hand end. That opens Your Venues; press + Add a venue, fill in the Venue name, City and Venue type, and press Add venue. This creates the new venue's profile - fill in the rest of its details from its profile afterwards. You can also start from the venue icon at the top of the Dashboard; it has no words on screen, and hovering it says Add a venue, or Manage venues once you run more than one.

Switching between venues: once you run two or more: on a computer, open the account menu from your profile picture at the top right and pick the venue under Acting venue - a tick marks the current one. On a phone, tapping your picture opens your account page instead, so switch from Your Venues. Your profile and availability then show that venue. Your Venues lists them too, and choosing one there switches as well.

Sharing the work: in the same Team & site management section you can invite people and choose under Which venues they help manage. In Settings, the add and invite rows appear only for the person who leads the team. See can my band members help run our profile?

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Only if you turn it on. Every connection starts read-only, and acting is a separate switch for each assistant: Settings, then Integrations, then the AI tab, then Allow my assistant to act.

Turning it on is one decision that covers everything an assistant can do for you. It is not a menu you pick from, so it is worth knowing the full list before you switch it on:

• Set a date on your availability calendar
• Add or remove a favourite
• Mark your notifications as read
• Change your bio and your fee range
• Apply to a gig
• Send a booking offer to someone in your name
• Accept, decline or counter a booking offer
• Send a chat message as you
• Submit an invoice

The last four matter most. An assistant with this switch on can commit you to work and can send money paperwork in your name, so only turn it on for an assistant you trust.

Nothing happens quietly. Every action is written to Assistant activity in the same panel, and you get a notification when one happens, so you can see and undo anything you did not intend.

You can turn the switch back off at any time, or press Disconnect to end the connection entirely. Both take effect immediately.

The full terms covering bookings and payments are in our Terms.

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Yes, on an artist account or a venue account. Open Settings and find the Band team section — venues see Team & site management instead. (Agent, promoter and organiser accounts do not have it.) Choose Invite someone. In the Invite someone to your team dialog, put their address under Their email, pick their Role, choose Which profiles they can help with, and switch on I have this person's permission to invite them by email — if you miss it, pressing Send invite just shows an error and nothing is sent.

If they are already on GigXchange they join your team straight away, with no email. Otherwise they receive an email invitation. Accepting it lets them set their own name and password and join your team — they do not need their own separate account first.

From then on they can help run the profile end to end — availability, bookings, events and profile edits. Payment details stay yours alone. For a venue, anyone you add can manage the venue end to end: bookings, availability, gigs and events.

Every change a team member makes is recorded, so you can always see who did what. And you stay in control: you can remove a member, or revoke an invite that has not been accepted yet, from the same section at any time.

This is different from running two roles yourself — a team shares one profile, while separate roles need separate accounts. See can I have more than one role?

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Open Settings, then Security. In the How you sign in card, Sign-in email shows the address you sign in with now. Choose Change, type the new address under New sign-in email, and choose Send codes.

We send a 6-digit code to your current address and a second one to the new address. Enter them under Current email code and New email code, then choose Confirm change. The codes last 1 hour. If you leave the page and come back within the hour, it picks up where you left off.

Nothing arrived? Check your spam or junk folder first. Once the short countdown on the page finishes, you can choose Send new codes - the new pair replaces both old codes.

When the change goes through, the page tells you that you now sign in with your new address. Use that address from then on, including for resetting your password.

Only for email sign-in. The Sign-in email section appears on accounts that sign in with an email address and password. If you only ever sign in with Google, Microsoft or Apple, it is not shown.

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Every member has a personal referral code. Pressing it copies a sign-up link with your code built in, and anyone who joins through that link is linked to you.

Where to find it:

• On a computer — press your profile picture at the top right. Your Referral Code sits in the menu that opens. Press it to copy your link; a tick shows when it has copied.
• On a phone — tap your profile picture at the top to open your account page. The code is under Invite Friends. Tap it to copy.
• On the dashboard (not on an organiser account) — the Invite & Earn card shows your code with a copy icon (two overlapping squares) beside it.

Paste the link into a message, an email or a post. The person signs up through it as normal; there is nothing extra for them to type.

The reward on offer for a referral is shown under Invite Friends on your account page.

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Open Settings, then Security, and look at Where you're signed in in the How you sign in card. It lists the phones and computers signed in to your account in the last 30 days.

Each row is named after the browser and device, such as "Chrome on Windows" or "Safari on iPhone" - or "GigXchange app on iPhone" or "GigXchange app on Android" for our phone app. On an iPhone, a GigXchange link opened inside another app, such as your email app, can also show as "GigXchange app on iPhone". Devices with the same name share one row. Underneath it says when that device was last active, when it signed in, and roughly which country it was in - or Location not recorded. The country is approximate: a VPN or a mobile network can show somewhere else. The device you are using now is listed first.

To sign out a device, choose Sign out at the end of its row - if the row covers more than one device with that name, it signs them all out. To sign out everything except the device in your hand, choose Sign out of all other devices - beside the heading on a computer, at the foot of the list on a phone. Either way you are asked to confirm first. The other devices are signed out the next time they check in, within the hour; the one you are using stays signed in.

See a device you do not recognise? Sign it out, then set a new password under Change password at the top of the same page and choose Update password.

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Open the menu: Dashboard, then Feedback. Every post there is read, and the top-voted ideas get built first.

To post, press New request, or pick one of the four ways in beneath it: Request a feature, Improve something, Report a bug or Ask a question. A form opens with that Type already chosen (you can change it). Give it a Title and a Description, add up to three images under Attachments if a picture helps, then press Post Feedback.

For a bug, say what you did, what you expected, and what happened instead. A screenshot saves a lot of back and forth.

Everyone's posts sit underneath, and you can filter them by type and status or use Search posts... to check whether someone has already asked. Then:

• press the up arrow on an idea you want, or the down arrow if it does not fit
• open a post to read the thread, write in the box and press Reply

Each post carries a status, so you can see whether it is still being looked at, planned, being built, shipped or declined.

You will also meet these posts elsewhere: Community feedback on your dashboard (with New post to start one) and Being discussed on What's New.

Feedback is public to other members. For a problem with a booking or a payment, use contact support instead.

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Open Settings, then Security. In the How you sign in card, find Two-factor authentication and choose Enable 2FA. You need an authenticator app on your phone.

Scan the QR code that appears with your authenticator app. If you cannot scan it, type the Manual entry key into the app instead. Then enter the 6-digit code the app shows under Verification code and choose Verify & enable.

From then on, each time you sign in we ask for the current code from your app - however you sign in: with your password, a passkey, an email code, or Google, Microsoft or Apple.

To turn it off, go back to the same card and choose Disable 2FA, then Disable to confirm.

Lost your phone? On the screen that asks for your code, choose Lost your phone?, then Email me the link. We email a link to the address you sign in with. Open it and choose Confirm recovery: we sign you out on every device, and 24 hours later we remove your two-step code and email you. After that you sign in with just your password, and you can turn two-factor back on in Settings.

Found your phone in the meantime? Sign in with your code before then and the recovery stops. And if a recovery email arrives that you did not ask for, close the page without pressing anything - nothing changes - and change your password.

Using a passkey too? See how do I sign in with a passkey?

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Open Dashboard and choose Notifications from the bar along the top. On an organiser account there is no dashboard — open Messages and choose Notifications there instead. Everything that needs your attention lands in that one list — booking offers, replies and status changes, new messages, and new reviews — and the badge on the bell counts what you have not read yet.

A notification is marked read when you go to it. The list, the bell and the badge always agree. To clear the lot in one go, press the tick icon at the top right of the page header — it has no label on screen, but hovering it (or a screen reader) will say Mark all read.

Use the Unread filter to see only what is still waiting, or the type filter to narrow the list to one specific kind — Booking Request, Counter Offer, Payment Received, New Message, New Review and the rest. Older entries load with Load More.

Getting too many? On the same screen, switch from Feed to Preferences: each category has its own switch there. Turning a category off stops new entries of that kind appearing in the list and on the bell; the ones already there stay visible. Pause all notifications is the master switch and turns every alert off, including the badge.

Updates from GigXchange itself and member conversation live on the Noticeboard instead — see what is the Noticeboard?. Messages themselves always arrive in your inbox — see how does messaging work?.

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A connected assistant can read five things about you: your profile, your availability calendar, your bookings, the status of your invoices, and how many unread messages you have.

That last one is a count only. The contents of your messages are never shared with an assistant, and neither is anyone else's private information.

Alongside your own account, an assistant can also search everything that is already public on GigXchange — the gig directory, open mics, venues, member profiles and press kits, and our published market figures. That part is public to anyone, with or without an account.

Reading is all a new connection can do. It cannot change anything on your account unless you separately switch that on — see letting your assistant act for you.

You can see exactly what your assistants have been doing. Open Settings, then Integrations, then the AI tab, and look at Assistant activity — every action they have taken on your account, newest first.

If you would rather it stopped, press Disconnect next to that assistant. Access ends immediately.

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The Noticeboard is where you find out what is going on at GigXchange — updates, heads-ups and what is coming next.

Open it from the menu: Dashboard, then Noticeboard. There is also a Noticeboard link in the My activity chapter of your dashboard, and a dot beside it means something has been posted since you last looked.

It has two halves:

• Notices — posts from GigXchange about what has shipped, what is changing, and what is coming
• Community — posts from other members: gigs, gear, venues, anything worth saying out loud

Every post is a conversation. Open one and you can reply underneath it, and other people can reply to you. When someone replies to your post, you get a notification that takes you straight back to that thread.

You can start your own post on the Community side using Start a discussion above the list. Notices are written by GigXchange, so that half is one to read rather than post to.

It is a different thing from Classifieds, which is the board for finding people to play with — see how do I find other musicians to play with?

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