Getting Started
Is GigXchange free to use?
Yes — creating an account, building a profile, messaging and browsing are all free. There are no monthly subscriptions and no hidden charges.
Charges only apply when money moves through the platform. If you choose to pay for a booking through GigXchange, there is a 5% booking fee added on top and paid by the booker, and in return the money is held securely until the gig is done. If you settle privately — cash, bank transfer, your own arrangement — there is no fee at all.
The same 5% applies to event ticket sales and to tips.
One thing worth knowing before you pay: the 5% booking fee is not refunded if a booking is cancelled after payment. The rest of the money follows the cancellation rules.
See paying privately or through GigXchange for the trade-off between the two, and our Terms for the full detail.
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