How do I contact support?

Use the contact form and we will get back to you.

To get a useful answer first time, include:

• A link to the booking — open it in your Bookings and copy the address from your browser
• What you expected to happen and what happened instead
• The email address on your account, if you are writing from a different one

If it is about money on a booking, say whether it was paid through GigXchange or settled privately — the answer is different in each case, and it is the first thing we would otherwise have to ask.

For common questions, it is worth a look through the rest of the help pages first — most things are answered there and you will get an answer faster.